Pricing FAQ
What are "seats"?
Seats represent the number of command applications you can activate. 1 seat = 1 Command App or 1 Quick Command. When you delete an app, the seat is automatically freed up.
How to get more seats?
- Purchase Seat Pack (one-time +10 seats)
- Share referral codes - get +1 seat for each new user invited (up to +5)
- Upgrade to Pro for unlimited seats
What happens when seats are exceeded?
If you've used more seats than your current quota, you'll see a reminder when executing apps. Free up seats or purchase Seat Pack to continue operations.
How to use referral codes?
In Profile → "Redeem Referral Code" input box, paste the 8-digit referral code and click Redeem. Upon success, the system will notify you and add seats.
What if payment fails?
- Confirm card balance and international payment permissions
- Try switching browsers or enable incognito mode
- If issues persist, email support@cmdwise.app with error screenshots
Do you support refunds?
Yes. All paid plans are eligible for full refunds within 14 days of first purchase. Please submit a request at Profile → Billing → Manage Billing or email support@cmdwise.app.
How to cancel subscription?
Click "Cancel subscription" on the Billing page. After cancellation, you can continue using until the current billing period ends, then auto-charging stops.
Is Lifetime plan still available?
Lifetime is limited to 500 copies, sold out when gone. If the button shows "Sold Out", it's temporarily unavailable for purchase.
Do prices include tax?
Listed prices exclude VAT. The payment platform will automatically calculate and display taxes at checkout according to local regulations.
Where to download receipts?
After payment, Paddle will send an email containing the receipt to your account email address.
Have other questions?
Send an email to support@cmdwise.app, and we'll reply within 24 hours.